Last modified: August 6, 2024

Thank you for visiting CrystalBrown.com (referred to below as “the Website”). 

IMPORTANT

The Website and the products and services associated and offered are not intended to be a substitute for professional advice, diagnosis, treatment, medical treatment, psychotherapy, counseling, legal advice, or any mental health services or professional services of ANY kind. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice or delay in seeking it because of something you have read on the Website.

Please call the emergency number in your country immediately (911 for the United States) if you believe that you or someone you know may harm themselves.

Emergency numbers outside of the United States:

Here is a complete list on Wikipedia.

RESOURCES:
National Suicide Prevention Lifeline (1-800-273-8255)
National Domestic Violence Hotline (1-800-799-7233)
National Sexual Assault Hotline (1-800-656-4673)

WHAT YOU AGREE TO WHEN SIGNING UP FOR COACHING + TERMS OF USE FOR THE WEBSITE, PRODUCTS, AND SERVICES OFFERED: 

These terms and conditions govern your use of Crystal Brown (referred to below as “the Website”). By using the Website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Website.

You must be at least 18 [eighteen] years of age to use the Website. By using the Website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

The information contained in the Website is for general information and entertainment purposes only. The terms “us”, “we”, and “I” refer to the owner of the Website. The term “you” refers to the user or viewer of the website.

While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, completeness availability or suitability with respect to the Website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

The information contained in or made available through the website and in our products, including but not limited to information contained on our blogs, e-books, audiobooks, vlogs, videos, courses, podcast, comment section, and other written or audio-visual materials, as well as information imparted during individual coaching sessions, cannot replace or substitute for the services of trained and licensed professionals in any field, including, but not limited to: financial, medical, psychological, or legal matters.

In particular, you should regularly consult a doctor or other licensed health-care professional in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention.

By accessing the Website and/or using our products and services such as individual coaching, you affirm and acknowledge that life coaching, performance coaching, and relationship coaching are not forms of or substitutes for professional counseling, psychotherapy, mental health care or other medical or health care intervention of ANY kind.

Recording of any coaching sessions with Crystal Brown or any coach working with her is strictly prohibited by law in the state of California. 

Crystal Brown is NOT a licensed professional. 

Crystal Brown is not, and does not claim to be a licensed medical or mental health professional of *any* kind, and coaching is not a licensed activity in the State of California, or any other jurisdiction.

If you are currently under the care of a medical or mental health professional, it is your responsibility to consult with that person regarding the advisability of working with a coach. If at any time you feel the need for professional counseling, you agree to promptly seek the assistance of a licensed professional.

In addition, participating in coaching entails risks associated with a challenging program of personal growth and development, including risks of mental or emotional upset as well as risks that may not be foreseeable when you begin a coaching engagement.

By purchasing a coaching product and participating in coaching, you freely and voluntarily assume all such risks and you acknowledge and agree that you are responsible and accountable for your decisions, actions, and results in life. And you agree not to attempt to hold the Website, Crystal Brown, and any Company Releasee liable for any such decisions, actions or results, at any time, under any circumstance.

Crystal Brown is not claiming to, nor does she provide any professional help of any kind be it legal, medical, psychological, educational, etc. It would be inaccurate and unlawful to do so. Therefore, Crystal Brown cannot make any guarantees to you by law.

Any advice, tools, or services provided are *suggestions* with no guarantees of any particular outcome.

You are responsible for your own individual actions and corresponding results.

All statements on the Website are for informational and entertainment purposes and always are *opinions,* not guarantees that you will achieve any particular result. Results will vary by individual.

The information contained in the Website can in no way replace or substitute that of a trained professional in any field, including but not limited to, phycological and or medical matters. You are encouraged to consult a doctor for both psychological and medical matters, especially if it is a pressing matter that requires immediate attention.

Crystal Brown makes no representations or warranties concerning any action, treatment, or application of medication following the information offered and provided through the Website.

We will not be liable for any direct, indirect, consequential, exemplary, or other damages that may result, including but not limited to injury, financial loss, illness, or death. By the use of the Website, products, and services, you agree to not in any way attempt to hold us liable for any such actions, decisions or results, at any time, under any circumstance.

In no event will the Website or I be liable for any loss or damage including and without limitation, indirect or consequential loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the Website. By use of the Website and/or purchase of products and services made available on the Website, you waive any claim whatsoever against and hold harmless Crystal Brown LLC. and any of its officers, member-owners, staff, and representatives that may arise from such use.

Throughout the Website, you are able to link to other websites. We have no control over the nature, content, and availability of those sites.  Additionally, the inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

The information contained on the Website and any of its products or services is for entertainment and informational purposes only. You are responsible for your own behavior.

You must not utilize the Website to copy, publish, or send any information. That is unlawful and an illegal act under applicable law.

All information and material you submit to our website in the form of a comment (or post) including information you copy or send to or from the Website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute an incitement to commit a crime; further, the material must not be misleading, deceptive, pornographic, threatening, abusive, harassing or menacing.

With respect to all material and/or comments you elect to post on the Website, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-license such rights. We reserve the right to edit or remove any material posted on the Website. If you post any private material or comments that you later wish to have removed, contact us by email.

Unless otherwise stated, we or our licensors own the intellectual property rights for all content and material on the Website.

Any advice offered on the Website or in any of its products or services is based strictly on readings based on this subject matter and the author’s opinion. You should always seek the advice of a professional before acting on something that is published or recommended on the Website or any of its products and services.

If you require any more information or have any questions about our Privacy Policy, Disclosure , or Terms of Service, please feel free to contact us by email.

If you are at risk for suicide, homicide, or other harm or injury, please call 911 (or the emergency number in your country) immediately.

Confidentiality and Non-Use of Proprietary Materials

The tools, processes, strategies, materials, and information presented on the Website, during coaching sessions, and in our products are proprietary. By accessing the Website and/or our products, you agree not to record, duplicate, distribute, teach, or train from our information in any manner whatsoever without our express written permission.

Any unauthorized use or distribution of our proprietary concepts, materials, quotes, and intellectual property by you or your representatives is prohibited, and we will pursue legal action and full damages if these terms are violated in order to protect our rights.

For coaching sessions, the coach agrees to keep all conversations and information with the client private and strictly confidential. No personal ideas, information, or thoughts expressed by the client will be shared with anyone except with the permission of the client.

This coaching relationship, as well as all information that the client shares with the coach is bound to confidentiality by the ICF Code of Ethics but is not considered a legally confidential relationship. The coach will not disclose the client’s name as a reference without the client’s consent.

Confidential information does not include information that:

(a) was in the coach’s possession prior to its being furnished by the client.
(b) is generally known to the public or in the client’s industry.
(c) that the coach is required by law to disclose.

Cancellation / No Show Policy for Session

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family.

If a session is not canceled at least 24 hours in advance, there will be a 40-minute penalty. If the session is not canceled by the coach at least 24 hours in advance, there will be a 40-minute credit.

There are no refunds for coaching sessions or any electronic courses. Payment is required to both schedule a coaching session and access online courses that are for sale. If there are any issues of any kind, please feel free to contact us by email.

Mature Content

On the Website and products, we will occasionally discuss mature topics and language relating to personal and professional growth. Users under the age of 18 and those who are uncomfortable with such topics or language should not use the Website or products.

Miscellaneous

These Terms and the Privacy Policy represent the complete and entire agreement between us with respect to your use and access of the Website and your purchase of products and coaching and supersede all prior or contemporaneous agreements, negotiations or understandings, whether oral or written.

These terms will be governed by and interpreted in accordance with the laws of the State of Nevada, U.S.A. without reference to any conflict of laws provisions. Any action relating to the use of the Website, services or online purchase must be brought in the state or federal courts located in the State of Nevada, County of Clark, and the parties hereby submit to the exclusive personal jurisdiction and venue of such courts. You hereby irrevocably waive the defense of an inconvenient forum to the maintenance of such action or proceeding. You may not assign, charge, sub-contract or otherwise transfer your rights or obligations under these terms, and any attempt by you to do so shall be null and void. We may assign, charge, sub-contract, or otherwise transfer any of our rights or obligations arising hereunder at any time. No waiver of any term contained herein, whether by conduct or otherwise, shall be effective except in a writing signed by the party to be charged with the waiver. If any provision of these terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining terms shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.